Speak with an expert

Hot Water Doesn’t Work? Call Pinnacle for Water Heater Repair

It’s never fun when you find out you have no hot water. Pinnacle can help.

Our fully licensed technicians can diagnose and repair all makes and models, often on the same day.*

A fixed price quote upfront, including all parts and labour — no hidden charges.

A 1-year parts and a 90-day labour guarantee for all repair work completed***

Find out how we keep our customers safe during the COVID-19 pandemic

Book Your Service Appointment Now

Our customer service team is available 24/7 to take your call — with same-day water heater service available for Pinnacle Rental Water Heater customers if you call before 5 p.m.* And if you’re not currently an Pinnacle customer, don’t worry! We can still service your equipment.

Hot Water Tank Service Call

When what you need most is to get your water heater fixed, schedule a service visit for only $99 (+HST).** With fully stocked trucks, our licensed technicians can fix many problems right away.

What’s included:

Why Choose Pinnacle For Water Heater Repair

When you choose Pinnacle for a water heater repair, you’ll get expert advice you can trust from one of our friendly, certified and professional technicians along with:

A fixed price quote upfront, including all parts and labour — no hidden charges

A 1-year parts and a 90-day labour guarantee for all repair work completed***

A complete diagnostic and safety check of your equipment

A comprehensive HomeCare Report outlining the health of your cooling equipment

Troubleshooting Common Water Heater Problems

Natural gas and propane water heaters must be fixed by a trained and licensed technician. Here are a few things you can do if you’re having problems with your unit before giving us a call:

No Hot Water

If you have a gas water heater, you might have a faulty thermostat, gas valve, or thermocouple. If you have a power vent, tankless or electric water heater, make sure your unit is plugged in. Also, check to make sure the related circuit breaker in your electrical panel hasn’t been tripped.

Water Heater is Leaking

Turn off the cold water shut-off valve on the water line coming into the water heater.  If you can’t find it, turn off your main water shut-off valve to stop the water coming into your home. Then give us a call.

Do not attempt to work on your water heater yourself. Natural gas is flammable and a potential fire hazard. If you are having issues with your hot water, call an Pinnacle plumbing professional to solve them. Schedule a visit from one of our licensed and trained plumbers who can safely diagnose and fix your water heater problem.

When Should I Replace My Water Heater?

With regular inspections and maintenance, a gas water heater should 15+ years. An electric tank should last 10 to 15 years. But if you’re starting to experience any of the issues listed below, it may be time for a change. Call Pinnacle to learn about our affordable rental options for hot water tank and tankless heaters.

Popular Water Heater Brands We Repair

We repair high-efficiency water heaters including the following brands:

Rheem GSW Giant
Polaris
Rinnai
Bradford White